How to Reset Your Vivo Phone
How to Reset Your Vivo Phone: A Step-by-Step Guide
Resetting your Vivo phone can be a useful solution in various situations, whether you’re experiencing technical issues, selling or giving away your device, or simply looking to start afresh. In this guide, we’ll walk you through a step-by-step process on how to reset your Vivo phone, ensuring a smooth and efficient reset without compromising your data or device functionality.

Step 1: Backup Your Data
- Before resetting, back up your photos, contacts, and important files to prevent data loss.
Step 2: Soft Reset (Restart)
- Press and hold the Power button.
- Select “Restart” from the power options menu.
Step 3: Factory Reset
- Open “Settings.”
- Scroll and tap “Additional settings.”
- Select “Backup & reset.”
- Choose “Factory data reset.”
- Review and tap “Reset phone.”
- Enter your PIN, pattern, or password.
- Confirm by tapping “Erase everything.”
- Wait as the phone resets.
Step 4: Reset Network Settings
- Go to “Settings.”
- Select “More settings.”
- Tap “Network & internet.”
- Choose “Reset Wi-Fi, mobile & Bluetooth.”
- Confirm by selecting “Reset settings.”
- Restart your phone.
Step 5: Contact Vivo Support (Advanced Troubleshooting)
- If issues persist, contact Vivo’s customer support for further assistance.
How to Reset Your Vivo Phone?
Step 1: Backup Your Data Before proceeding with a reset, it’s crucial to back up your important data to prevent any loss. You can use cloud services, computer backups, or Vivo’s built-in backup options to safeguard your photos, videos, contacts, and other valuable information.
Step 2: Soft Reset (Restart) If your Vivo phone is responding slowly or experiencing minor glitches, a soft reset might resolve the issue without deleting your data.
- Hold the Power button down until the power options menu appears.
- Select “Restart” and wait for your device to reboot.
Step 3: Hard Reset (Factory Reset) A factory reset erases all data from your phone and returns it to its original state. This step is recommended when you’re experiencing persistent issues or preparing to sell your device.
- Go to the Settings app on your Vivo phone.
- Scroll down and select “Additional settings.”
- Tap on “Backup & reset.”
- Choose “Factory data reset.”
- Review the information and select “Reset phone.”
- If prompted, enter your device’s PIN, pattern, or password.
- Confirm the action by tapping “Erase everything.”
- Your Vivo phone will now initiate the factory reset process, which may take a few minutes.
Step 4: Reset Network Settings If you’re encountering network-related problems, such as issues with Wi-Fi or mobile data, you can reset your network settings without erasing your personal data.
- Access the Settings app on your Vivo phone.
- Scroll down and select “More settings.”
- Choose “Network & internet.”
- Tap on “Reset Wi-Fi, mobile & Bluetooth.”
- Confirm the action by selecting “Reset settings.”
- Restart your phone to apply the changes.
Step 5: Contact Vivo Support (Advanced Troubleshooting) If your Vivo phone continues to experience problems even after a reset, or if you’re unsure about performing the steps yourself, consider reaching out to Vivo’s customer support. Their trained professionals can provide advanced troubleshooting assistance tailored to your specific issue.
Conclusion: Resetting your Vivo phone can be a helpful solution to various challenges, from software glitches to preparing your device for a new owner. By following the step-by-step guide provided in this article, you can reset your Vivo phone with confidence, ensuring that your data is backed up and that the process is executed correctly. Remember that a factory reset should be approached with caution, as it erases all data, so make sure to back up your important information before proceeding.